I recently acquired a Starbucks training manual, which dates from 1989. For throwback Thursday, I give you a few pages of that booklet. It’s interesting but I don’t think the goals of Starbucks have changed since 1989. There’s no doubt, the Seattle headquarters still wants great drinks being served by friendly, knowledgeable, and professional partners.
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If you like learning about Starbucks of yesteryear, I recommend these past articles:
If you want to see more from this 1989 Starbucks training book, here is more: